Welcome to EMALINO ("we", "us", or "our"), a service provided by digitalcosmos.io. This Privacy Policy explains how we collect, process, store, and share your personal information when you use our website, mobile application, or related services (collectively, the "Service").

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR), applicable national laws, and other relevant data protection regulations. By using our Service, you agree to the terms outlined in this Privacy Policy.

We may collect the following categories of information when you interact with our Service:

Account Information: Name, email address, password, and other registration details.
Profile Information: Information you voluntarily provide, including text and uploaded media (e.g., images, documents).
Usage Data: Pages visited, features used, timestamps, click patterns, and user activity logs.
Device Information: Browser type, operating system, IP address, device identifiers, screen resolution, and system settings.
Location Data: Approximate or precise location if you permit access.
Cookies & Tracking Technologies: Data from cookies, pixels, and similar tools used to analyze traffic, provide security, and enable core functionality.
Third-Party Sources: Data from integrated services such as cloud storage providers, authentication tools, analytics services, and payment gateways.

We use the information we collect for the following purposes:
- To provide, maintain, and enhance our Service
- To personalize your experience and deliver relevant features or content
- To communicate with you, respond to questions, and provide support
- To analyze trends, performance, and user behavior
- To strengthen service security and prevent fraudulent or abusive activities
- To meet legal and regulatory requirements
- To manage analytics, advertising, and marketing (with your consent)

Under GDPR, we process your personal data under the following legal bases:
- Consent: For cookies, marketing, media uploads, and optional features.
- Contractual Necessity: To provide access to our Service and maintain your account.
- Legal Obligation: To comply with applicable law, taxation, fraud prevention, and reporting requirements.
- Legitimate Interests: For internal analytics, security enhancement, and improving the Service.

We do not sell your personal data. We share data only when necessary:
- With your explicit consent
- With trusted service providers who help us operate the Service (hosting, analytics, security, support)
- With law enforcement or authorities when required by law
- With third parties during corporate events such as mergers or acquisitions

All partners must adhere to GDPR and strict contractual data protection standards.

We prioritize the security of your personal data stored on digitalcosmos.io. Our security practices include:

Private Storage of Your Repositories & Data: All data uploaded to digitalcosmos.io is private by default. Only you and authorized collaborators can access your private spaces.

Core Security Infrastructure: digitalcosmos.io uses modern, industry-standard security protections, including encrypted data transfer (HTTPS/SSH), encrypted storage where applicable, hardened server infrastructure, and continuous security monitoring and patching.

User Responsibility: Security is a shared responsibility. Users must use strong, unique passwords, enable Two-Factor Authentication (2FA), and avoid uploading sensitive data such as API keys, production passwords, or unencrypted confidential documents.

We retain personal data only as long as needed to provide the Service, meet legal requirements, resolve disputes, and enforce our agreements. Once data is no longer required, it is securely deleted or anonymized.

Under GDPR, you have the following rights regarding your personal information:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent anytime

To exercise these rights, contact us using the details provided below.

Your data may be processed in countries outside your residence, including the United States. When transfers occur, we ensure proper safeguards such as Standard Contractual Clauses (SCCs) and other GDPR-compliant mechanisms.

Our Service is not directed to children under 16. We do not knowingly collect data from children. If we learn that such data was collected, we will delete it promptly.

We use third-party providers including analytics, cloud hosting, and security tools such as Google Analytics, Google Ads, Google reCAPTCHA, and others. These providers may collect data according to their own privacy policies.

Our support chat assistant is powered by Anthropic (Claude). When you use support chat, the messages you send are processed by Anthropic, acting as our data processor, to generate responses. Anthropic processes this data in the United States under appropriate safeguards and does not use it to train its models. Our image-analysis features run on our own servers and do not share your content with a third-party AI provider.

Use of these services requires your consent where applicable.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via our website or other channels.

Continued use of the Service after updates signifies acceptance of the revised terms.

If you have questions, requests, or concerns about your data or this Privacy Policy, contact us:

Email: office@digitalcosmos.io
Website: https://digitalcosmos.io